Contact us

Hello! How can we help you?

This page has answers to all our FAQs. Want to contact us by email? Choose a heading and then click on ‘Write to customer service’. Then fill in our mail form, and we will get back to you as soon as possible.

You can find our phone number and opening hours at the bottom of the page.

On My Bookings you can: 

No booking confirmation? Then please check your spam filter. Documents can get stuck there no matter which email client you are using.  Also check under the tab "My bookings."

Bankruptcy with Flybmi
Unfortunately, all flights with the airline are cancelled due to bankruptcy. We recommend all passengers travelling with Flybmi to contact their own insurance company for possible refund of the tickets.
We do regret the inconvenience for all affected passengers.